How is digitalisation affecting the Maritime HR sectors?

It is clear that as we enter the 4th industrial revolution the clamour for digitalisation and AI in all sectors of our economies is only going to intensify. But what does this mean for Maritime HR sectors and those tasked within your organisations of implementing it? Owner, Craig Richards shared his thoughts.

There is not a one size fits all here. New technologies in recruitment, training, crewing and payroll are not easy to implement. Without thorough preparation and understanding of existing policies and procedures the disruption caused can often out way the benefits of the proposed changes both from a cost and simplification perspective.

Secondly there are often conflicts of interest in an organisation as to the pace of change and success indicators. If you are a CEO or CTO your vision of digitalisation and the benefits it brings will potentially differ significantly to the managers whose job it is to prepare for and implement the adopted change initiatives.

This emotional attachment that people have to their roles and the perceived (rightly or wrongly) consequences of reduced responsibility or smaller teams to manage should not be underestimated as to why in these areas the pace of digital change has not been as fast in our industry as many have anticipated.

Successful companies and departments of the future will be those that learn to combine the right people, with the right technology, in the right way.

It is my belief that in order to fully benefit from the enhancements that new technologies can bring, a more pragmatic step by step approach is required.

From Excel to AI in one go is a bridge too far for most organisations, this significant leap in many instances can delay the implementation strategies.

In order to succeed there must be a clear strategy going forward. How can you achieve the required end state in terms of process automation and efficiency? Most importantly, how do you ensure your people are on board and are supportive of your strategy? I mentioned earlier the emotional impact on people and whilst the question put to me here is about technology, I can’t help but end by pulling the focus back to the role of people.

Digitalisation and AI will without doubt improve your organisations, but only with the right people to implement, manage and analyse the data and benefits that the technology brings.

Successful companies and departments of the future will be those that learn to combine the right people, with the right technology, in the right way.

– Craig Richards, MOGCS
Digitalisation in Maritime HR Sectors